Cat Mate Large Cat Flap (221)

Yes for dogs up to a 14” shoulder height.

No but wall installation instructions are supplied with the cat flap.

a. If this a new installation is there light is showing more on one side of the swinging flap than the other. If yes, this would point to a fitting issue,.
b. If no and an older install we would advise checking if the frame and flap magnets are present.

No, you need the Cat Mate Large Glass Fitting Cat Flap Part No. 357W

Yes the Part Number is 913, available on our website.

Replacement locks are available to our order on our website, Part Ref: M221SP2

If the solutions listed above didn’t fix your problem please get in touch via our Contact Us Page
or call 01932 700 001 so we can help out.