Cat Mate C500 & C300 Automatic Pet Feeder with Digital Timer (365/366)

If you require one meal a day you need only set the time for MEAL 1 to allow feeding up to 4 days. The feeder will feed at this one set time each day.

The feeder does not work like this, you can only set two times and it will feed at those two times on both days.

Try fitting a brand new set of good quality alkaline batteries

Press the ADJ/SET and UP arrow buttons together for 3 seconds to achieve alignment.

Unfortunately, it is not possible to set feeds a day in advance.

This depends where the feeder is situated, ambient temperature of room etc. We would advise freezing an ice pack and placing it in the room where the feeder will be and monitoring. We advise if away for long periods to use dry biscuits in later bowls.

a. If using zinc batteries, these are not powerful enough for the feeder. If Good quality Alkaline, suggest trying a new set as one faulty one can cause issues.
b. We advise using good quality alkaline batteries, the low battery indicator will only work with alkaline batteries

No, the feeder is designed for wet food (tin or pouches) or dry food/biscuits.

The bowl, lid, base, i.e. all main components are made from polypropylene. This is a BPA free plastic

Each bowl holds 330g (3/4 lb) of food (or the equivalent volume of dried food)

Yes, they are available to order on our website.

If the solutions listed above didn’t fix your problem please get in touch via our Contact Us Page
or call 01932 700 001 so we can help out.