12V Fountain Pump For Pet Fountains (354)

a. We would advise referring to the fault finding/maintenance instructions. Most reported failures relate to a build up of limescale / dirt in the pump and is easily rectified by dismantling and cleaning the pump bore and magnetic impeller. Most instances of flow reduction relate to a need for maintenance of the pump
b. Please see the pump cleaning video on our website

a. Check the Min/Max control
b. See the pump cleaning video on our website

Confirm the pump is connected to the bottom of the top white moulding correctly as shown in the instruction leaflet

a. Dismantle and clean the pump as per the instructions
b. Check that the water level is above minimum

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