Get the most out of your pet products with our handy support pages. We’ve designed our products to be as easy to use as possible, but if you’re unsure about anything, you can find the support you need below. And, if you’re considering buying and have a question about a certain product, you’ll find lots of helpful information on these pages. Simply click on the product name to read more!

Looking for our general FAQs?

Find the answers to our most commonly asked questions below.

General FAQs

Brochures & Literature

P.E.T Products US

P.E.T Products A4

Pond Products UK 2017

Pond Products US 2019

P.E.T Products 2016 DE

Pet Door Selection Chart UK

Pet Door Selection Chart US

Pet Door Selection Chart DE

Pet Door Selection Chart FR

Safety Data Sheets

Ice Packs (942, 945)

Ice Packs (900)